Questions 1–3: E-mail
From: Daniel Okafor · To: Store Managers · Date: October 20 · Subject: Holiday staffing Dear Managers, As the holiday season approaches, we expect customer traffic to increase by about 30 percent. To prepare, each store is authorized to hire up to five temporary employees for the period from November 15 to January 5. Please post job openings on our careers page no later than October 31. All temporary staff must complete a four-hour orientation before their first shift. Orientation sessions will be held at the regional office on November 8 and November 12. If neither date works for your new hires, contact Priya Shah in Human Resources to arrange an online session. Finally, please submit your holiday work schedules to me by November 10. Daniel Okafor, Regional Operations Director
1. What is the purpose of the e-mail?
A To announce a new store opening B To give instructions about seasonal hiring C To report on holiday sales results D To introduce a new HR manager
2. What is suggested about the orientation?
A It lasts a full day. B It may be completed online in some cases. C It is optional for temporary staff. D It takes place at each store.
3. By when should managers send their schedules?
A October 31 B November 8 C November 10 D November 15
Questions 4–5: Text message chain
Lena Park [9:12 A.M.]: Hi Tom, are you at the client's office yet?Tom Reyes [9:14 A.M.]: Almost. Traffic on Route 9 is terrible.Lena Park [9:15 A.M.]: The presentation starts at 9:30. Do you have the USB drive with the slides?Tom Reyes [9:16 A.M.]: Oh no. I left it on my desk.Lena Park [9:17 A.M.]: Don't worry. I uploaded the file to our shared folder last night.Tom Reyes [9:18 A.M.]: You're a lifesaver. I'll download it when I get there.
4. Why does Ms. Park contact Mr. Reyes?
A To reschedule a presentation B To check on his arrival and preparation C To ask for directions to an office D To request a copy of a file
5. At 9:18 A.M., what does Mr. Reyes most likely mean when he writes, “You're a lifesaver”?
A He is grateful that Ms. Park solved a problem. B He thinks Ms. Park should give the presentation. C He was involved in a traffic accident. D He wants Ms. Park to call the client.
Questions 6–8: Notice
NOTICE TO ALL RESIDENTS – Maple Court Apartments Water Service Interruption Water service to Buildings A and B will be shut off on Thursday, March 6, from 10:00 A.M. to 2:00 P.M. so that city workers can replace a main pipe beneath Elm Street. Building C will not be affected. Residents are advised to store water for drinking and cooking before the shutoff. After service is restored, water may appear cloudy for a short time. This is normal; simply run the tap for two to three minutes until it becomes clear. For questions, please contact the management office at 555-0147, Monday through Friday, 8 A.M. to 5 P.M.
6. Why will the water be shut off?
A To install new meters B To replace a pipe C To clean storage tanks D To repair Building C
7. What is NOT mentioned in the notice?
A The date of the interruption B The buildings affected C A way to contact management D A discount on monthly rent
8. What are residents told to do if the water looks cloudy?
A Call the city B Let the water run for a few minutes C Buy bottled water D Avoid using it for a day
Questions 9–11: Advertisement
Summit Fitness – Now Open in Downtown Clarkston! Celebrate our grand opening with special offers: • Join before April 30 and pay no registration fee (a $75 value). • Members get unlimited access to group classes, including yoga, cycling, and strength training. • Free personal training session for the first 100 members. Open 5 A.M.–11 P.M. on weekdays and 7 A.M.–9 P.M. on weekends. Free parking is available in the garage on Bay Street. Visit summitfitness.com (mở trang mới) to view the class schedule.
9. What is being advertised?
A A sports store B A new gym C A parking garage D A yoga instructor
10. What is offered to people who join before April 30?
A A free month B A waived registration fee C A discount on parking D A free T-shirt
11. The word “access” is closest in meaning to
A entry B approach C payment D schedule
Questions 12–15: Article
Hallmark Textiles to Open Plant in Vietnam HANOI — Hallmark Textiles, a U.K.-based clothing manufacturer, announced on Monday that it will open a new production plant in Bac Ninh Province next year. [1] The facility is expected to create about 1,200 jobs. Hallmark CEO Fiona Grant said the company chose the location because of its skilled workforce and its proximity to major ports. [2] “This plant will allow us to deliver products to our Asian customers much faster,” she said. Construction will begin in February and is scheduled to be completed by December. [3] The company plans to hire most of its employees locally and will offer training programs in partnership with a nearby technical college. [4]
12. What is the article mainly about?
A A company's expansion plans B A change in leadership C A new trade agreement D A college's new program
13. According to the article, why was Bac Ninh chosen?
A Low taxes B Its workforce and location near ports C Government funding D Its large population
14. What is indicated about the new employees?
A Most will be hired from the local area. B They will be trained in the U.K. C They must have college degrees. D They will start work in February.
15. In which of the positions marked \[1\], \[2\], \[3\], and \[4\] does the following sentence best belong?
“It will be the company's first manufacturing site outside Europe.”
A \[1\] B \[2\] C \[3\] D \[4\]
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